Terms & Privacy Policy

Terms

TERMS OF SERVICE

LAST UPDATED: January 1, 2025

1. ACCEPTANCE OF TERMS
By accessing, browsing, or using FlexBoost ("the Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. ELIGIBILITY
You must be at least 18 years of age to use our Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3. SERVICES PROVIDED
FlexBoost is a social media marketing platform that provides digital marketing services including but not limited to:

INSTAGRAM: Followers, likes, views, comments, story views, saves, shares, auto likes, IGTV views, Reels views, custom comments
FACEBOOK: Page likes, followers, post likes, comments, shares, video views, event attendees, group members
YOUTUBE: Views, subscribers, likes, dislikes, comments, watch time, premieres, Shorts views, live viewers
TIKTOK: Followers, likes, views, shares, comments, live viewers, hearts, favorites
TWITTER: Followers, likes, retweets, quotes, comments, impressions, video views, bookmarks
TELEGRAM: Channel subscribers, post views, group members, reactions, auto views
SPOTIFY: Playlist followers, monthly listeners, song plays, saves, podcast plays
LINKEDIN: Company followers, post likes, connections, profile views, shares
DISCORD: Server members, online members, reactions, messages
SNAPCHAT: Followers, story views, snap views
TWITCH: Followers, live viewers, chatters, channel views, clip views
SOUNDCLOUD: Followers, plays, likes, reposts, comments, downloads
WEBSITE TRAFFIC: Targeted visitors, page views, session duration, geographic targeting
OTHER PLATFORMS: Pinterest, Reddit, Clubhouse, and custom services upon request

4. USER ACCOUNT AND RESPONSIBILITIES
- You are responsible for maintaining the confidentiality of your account credentials
- You must provide accurate, current, and complete information during registration
- You are solely responsible for all activities that occur under your account
- You must immediately notify us of any unauthorized use of your account

5. PROHIBITED USES
You agree NOT to use our Service to:
- Violate any applicable laws, regulations, or third-party rights
- Engage in fraudulent, deceptive, or misleading activities
- Attempt to gain unauthorized access to our systems
- Use automated tools to access our Service without permission
- Resell our services without written authorization
- Create multiple accounts to circumvent restrictions

6. PAYMENT TERMS
- All services must be paid for in advance
- Prices are subject to change without prior notice
- All sales are final unless otherwise stated in our refund policy
- We reserve the right to refuse service to anyone
- Currency conversion rates may apply for international transactions

7. SERVICE DELIVERY AND GUARANTEES
- Service delivery typically begins within 0-72 hours after payment confirmation
- Delivery times vary by service type and order size
- We provide drop protection for eligible services as specified
- Quality and authenticity of engagement cannot be guaranteed due to third-party platform policies
- We do not guarantee specific outcomes or results from our services

8. REFUND POLICY
- Refunds are considered on a case-by-case basis
- Services already delivered cannot be refunded
- Technical issues preventing service delivery may qualify for refunds
- Refund requests must be submitted within 30 days of purchase
- We reserve the right to approve or deny refund requests at our discretion

9. INTELLECTUAL PROPERTY
- All content, trademarks, and intellectual property on our platform remain our property
- You may not reproduce, distribute, or create derivative works without written permission
- User-generated content remains the property of the respective user

10. DISCLAIMERS AND LIMITATIONS OF LIABILITY
- OUR SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
- WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE SPECIFIC SERVICE
- WE ARE NOT RESPONSIBLE FOR ACTIONS TAKEN BY THIRD-PARTY PLATFORMS

11. INDEMNIFICATION
You agree to indemnify and hold harmless FlexBoost from any claims, damages, losses, or expenses arising from your use of our Service or violation of these Terms.

12. PRIVACY AND DATA PROTECTION
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

13. THIRD-PARTY PLATFORMS
- We are not affiliated with Instagram, Facebook, YouTube, TikTok, Twitter, or any other social media platforms
- Use of our services must comply with the terms of service of respective platforms
- We are not responsible for any actions taken by third-party platforms against your accounts

14. MODIFICATION OF TERMS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of our Service constitutes acceptance of modified Terms.

15. TERMINATION
- We may terminate or suspend your account immediately for violation of these Terms
- You may terminate your account at any time by contacting our support
- Termination does not relieve you of payment obligations for services already provided

16. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

17. DISPUTE RESOLUTION
Any disputes arising from these Terms or use of our Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

18. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. CONTACT INFORMATION
For questions regarding these Terms of Service, please contact us through our official support channels available on our website.

By using FlexBoost, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Privacy Policy

LAST UPDATED: January 1, 2025

FlexBoost ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media marketing services.

1. INFORMATION WE COLLECT

PERSONAL INFORMATION:
- Email address and contact information
- Username and account credentials
- Payment information (processed through secure third-party providers)
- IP address and device information
- Browser type and operating system

SERVICE-RELATED INFORMATION:
- Social media account URLs and usernames
- Order history and preferences
- Communication records with our support team
- Website usage analytics and cookies

2. HOW WE COLLECT INFORMATION

We collect information through:
- Direct provision during account registration and service orders
- Automatic collection through cookies and tracking technologies
- Communication with our customer support team
- Third-party payment processors and service providers

3. HOW WE USE YOUR INFORMATION

We use collected information to:
- Provide and maintain our social media marketing services
- Process payments and deliver purchased services
- Communicate with you about orders, updates, and promotional offers
- Improve our website functionality and user experience
- Comply with legal obligations and prevent fraudulent activities
- Analyze usage patterns and optimize our services

4. INFORMATION SHARING AND DISCLOSURE

We may share your information with:

THIRD-PARTY SERVICE PROVIDERS:
- Payment processors for transaction handling
- Service delivery partners for order fulfillment
- Analytics providers for website improvement
- Customer support tools and communication platforms

LEGAL REQUIREMENTS:
- When required by law, court order, or government request
- To protect our rights, property, or safety
- To investigate potential violations of our terms
- In connection with a business merger, acquisition, or sale

We DO NOT:
- Sell your personal information to third parties
- Share your information for marketing purposes without consent
- Provide your data to social media platforms beyond service delivery

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information by authorized personnel
- Industry-standard security protocols

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:
- Remember your login credentials and preferences
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
- Improve website functionality and performance

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

7. DATA RETENTION

We retain your information for as long as:
- Your account remains active
- Necessary to provide our services
- Required by legal obligations
- Needed for legitimate business purposes

When information is no longer needed, we securely delete or anonymize it according to our data retention policies.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Delete your personal information
- Restrict or object to data processing
- Data portability
- Withdraw consent for data processing

To exercise these rights, please contact us through our official support channels.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.

10. CHILDREN'S PRIVACY

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information immediately.

11. CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights

12. EUROPEAN PRIVACY RIGHTS (GDPR)

European Union residents have rights under the General Data Protection Regulation:
- Lawful basis for processing personal data
- Right to access, rectify, and erase personal data
- Right to restrict processing and data portability
- Right to object to processing
- Right to lodge complaints with supervisory authorities

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

15. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through:
- Our official support system on the website
- Email: support@flex-boost.shop

DATA PROTECTION OFFICER:
For EU residents, you may contact our Data Protection Officer at [DPO contact information].

By using FlexBoost, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.